To all our patients; we hope that you are staying well and healthy during this period. Please remember to follow government guidance regarding hand-washing, self-isolation, and social distancing.

Following advice from the Institute of Osteopathy, in consultation with the NHS & Public Health England, we are still open and are following stringent infection control procedures in our New Malden clinic (please note that the Reigate practice is currently closed). As GP practices and physio departments are under pressure and re-deploying key personnel it is recognised that Osteopaths are able to provide a key service that can help reduce the burden on the NHS and other Musculo-Skeletal services.

The current government advice is to only leave your home for basic necessities (as infrequently as possible) or to provide care or help to a vulnerable person, to only travel to work if absolutely necessary, or to only leave home for medical reasons. We would advise patients that are able to delay their appointment to do so, however we are still taking bookings for urgent or necessary treatments.

As a registered Allied Health Professional (AHP) provider we are following the best practice guidelines as issued by the Health & Care Professions Council (HCPC) and the General Osteopathic Council (GOsC). We have hand cleaning provision at entry and departure from the practice in New Malden, and are able to use both treatment rooms to isolate patients from each other between appointments. We also have individual one-use hand towels for hand-drying. The building in New Malden is private and the practice is only accessible by the Osteopath and the patient at any one time. However we ask that patients advised by the government as being at increased risk of infection (aged over 70, or with underlying health conditions) to please ensure that they follow the current government advice… ( 

Please continue to make appointments via our normal number (0208 942 1511); of course we welcome patients that would normally see us in Reigate to come to the New Malden clinic. Please only come to the practice if you are well and healthy, and please come alone or with one family member only. If you are exhibiting any signs of Coronavirus (a high fever and/or a new persistent cough) please DO NOT come to the practice; stay at home and follow NHS guidelines. If you are in doubt please do not attend your appointment (it is always helpful to call and let us know).

If you are struggling with musculoskeletal pain and are unable to attend the practice please contact us and an Osteopath will endeavour to call you back and offer some advice and support that may help alleviate your symptoms (or email us at More help, advice, and information is available on this website. 

Thank you for your understanding and support during this time.

Lisa A Gibbs & Associates – Registered Osteopaths


Osteopathy specialises in the diagnosis, management, treatment and prevention of musculoskeletal and other related disorders.  Osteopathy takes the form of manual therapy that can have beneficial effects for a variety of muscle and joint conditions.

Our priority is to make you feel at ease during your visit to our clinic. We will diagnose your problem and explain it fully to you in a language you will understand. Successful osteopathic treatment requires a view of the mechanics of the body as a whole, not just a focus on the particular area of pain, such as the spine. This holistic view necessitates the full involvement of the patient: in diagnosis, treatment and recovery.

Osteopaths spend four to five years training to understand the relationship between the body’s organs, joints and muscles and are experienced in treating disorders of the musculoskeletal structures throughout the whole body. Osteopathy is a person centred approach that strives to provide the optimum conditions for health by working with your body’s own healing mechanisms to achieve results. Osteopaths see people of all ages, including pregnant women, elite athletes, & babies.

The health risks associated with having osteopathic treatment are extremely low, if you have any concerns about the safety of your treatment your osteopath will be happy to discuss these with you.